5 Star Service: How to Deliver Exceptional Customer Service

5 Star Service delivers 100+ tips and strategies to delight customers, outshine competitors and drive repeat business.
How to Be Brilliant by Micheal Heppell
The UK's Best Selling Customer Service Book by a British Author

5 Star Service: How to Deliver Exceptional Customer Service

In this book Michael gives you over 100 instant tips, 50 examples of the best practices, over a dozen brand new techniques and multiple strategies to equip you with a winning edge.

5 Star Service will help you to knockout your competition and help you delight your customers every time. You’ll learn how to deliver remarkable results that will keep them coming back for more.

You’ll win more customers without spending a fortune and get repeat orders and referrals from everyone you encounter.

Book Details

Author

Michael Heppell

Published

Thursday, September 17, 2015

Edition

3rd

Publisher

Pearson Business

ISBN-10

1292100206

ISBN-13

978-1292100203