5 Star Service: How to Deliver Exceptional Customer Service
5 Star Service delivers 100+ tips and strategies to delight customers, outshine competitors and drive repeat business.

The UK's Best Selling Customer Service Book by a British Author
5 Star Service: How to Deliver Exceptional Customer Service
In this book Michael gives you over 100 instant tips, 50 examples of the best practices, over a dozen brand new techniques and multiple strategies to equip you with a winning edge.
5 Star Service will help you to knockout your competition and help you delight your customers every time. You’ll learn how to deliver remarkable results that will keep them coming back for more.
You’ll win more customers without spending a fortune and get repeat orders and referrals from everyone you encounter.